PVTIME - Q CELLS, a renowned total energy solutions provider in solar cell
and modules, energy storage, downstream project business and energy retail, has
been awarded with one of the top consumer quality accolades in Germany,
securing top spot in n-tv's Life & Living Award 2020 in the category of
solar technology.
Awarded by n-tv and the German Institute for Service
Quality, the seal of “Germany's Most Popular Supplier - Life & Living Award
2020” is among the most highly valued recognitions of consumer quality in the
country. Q CELLS, which has its R&D and Technology headquarters in
Thalheim, Germany, has won the inaugural award in the solar technology segment,
which was introduced this year. This success reflects the company's recent
strategy to expand into Germany's residential market supplying high quality
solar modules, battery storage systems, and attractive clean energy retail
packages.
Engineered
in Germany, enjoyed globally
Since 1999, the Q CELLS brand has been synonymous with
quality solar technology. Over the past two decades, Q CELLS has grown into a
globally recognised brand leader, and is among the largest suppliers of solar
cells and modules worldwide, with a strong presence in Asia, Australia, the USA
and across Europe. In 2019, Q CELLS branched out into the energy retail sector
to become a total energy solutions provider with a solar DNA.
In securing the n-tv award, Q CELLS has been able to
successfully transfer its reputation for excellence and high quality products
into its home consumer market, coming out on top in a strong solar technology
field that comprised 11 brands in total. Q CELLS was ranked number one for
overall satisfaction, and also secured first place in the category asking
consumers whether they would use the brand again.
n-tv and the German Institute for Service Quality
collaborate annually to deliver these awards, which are based on the ratings
and feedback of more than 40,000 customer reviews. In total, more than 600
companies across a range of industries are evaluated. The aim of the awards is
to identify which companies and brands have delivered the highest level of
customer satisfaction, and whether customers would use those brands again and
recommend them to a friend.
A total of 41 different industry sectors were assessed for
the 2020 Awards, with feedback gathered between October 2019 and January 2020
via an online consumer survey.
In Germany, Q CELLS offers a complete package of clean
energy solutions for the home, from solar systems on the roof to 100% renewable
electricity supply from the socket. The company's portfolio of products and
services includes a wide range of solar modules that regularly win awards and
technical recognition within the solar industry for their durability,
performance standards, aesthetics and technological excellence. Q CELLS also
offers to German customers additional packages to help them get the most out of
their solar system, including scalable battery storage solutions and smart
energy management software for the intelligent and cost-saving consumption of
electricity. Q CELLS also launched last year Q.ENERGY, which is a 100% clean
energy retail tariff, meaning customers can consume renewable energy all year
round - even if they do not have their own solar system installed.
Maengyoon Kim, Head of EU Sales for Q CELLS, said: “We are
extremely proud to receive the n-tv Life & Living Award 2020 for Germany's
Most Popular Supplier of solar technology. This accolade is testament to the
years of diligent work and R&D that Q CELLS has invested to ensure that our
solar modules consistently lead the industry in terms of quality and
performance.
“It is also testament to the high standards that German
consumers expect and demand; which is something that Q CELLS, as a company with
strong German roots, is well aware of. We have built on this strong brand
recognition and evolved into a provider of total energy solutions for
residential customers in Germany with Q.ENERGY. And we plan on broadening our
product and service offerings with new and exciting energy solutions over the
coming months - so watch this space.”
